Sean's Stories

Posted by sean on December 6, 2018 at 10:50 pm in Life In Bath, Me Vs. The World with No Comments

You know those horror movie sequels where the killer comes back for more, only in a more extreme way? Well that is what happened to me today, except this monster wasn’t a cannibal, great white shark or zombie. I was being targeted by Richard Branson…

You’ll recall my encounters with Virgin Media last month (here and here). This morning, the trouble came to my front door – literally!

In his bid to take over the world, or maybe just offer the residents of Weston an alternative to Sky TV, Dickie Branson deemed it necessary to dig up the path from my house to the street.

Unfortunately, as I use a mobility scooter, I would have been unable to squeeze past the deep gashes into the pavement. Unlike a couple of weeks ago, there was no alternative route, meaning Virgin Media had left me housebound. Nice to see that the company values the well-being of potential new customers and the general public.

To make matters even worse, the digger found it necessary to drive onto my garden path. This is private land. Never mind, this had all been organised by Richard Branson, who will do whatever the f**k he likes. Maybe I’ll trespass onto his private island. It’ll be a nice holiday. Somehow, I doubt that I’ll get away with that, though.

I did report these issues by ringing the complaints hotline. The complaints hotline was busy. No comment.

The advisor on the phone did not apologise for my distress. Was this a case of “Don’t say sorry, as this admits guilt”, or was he just being rude?

My concerns were escalated to the site manager, who visited my house. He was pleasant enough and even managed to apologise, promising that “it’ll never happen again”. No, I don’t think it will, considering the cable has already been laid.

Oh well. I’ll be sticking to Sky and not touching Virgin Media with a 10 foot pole. It says a lot about my feelings towards Dickie, when I favour a firm owned by Rupert Murdoch over his.

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