Posted by sean on February 6, 2006 at 10:46 pm in Geek Stuff with No Comments

Went to PC World to buy a Belkin Wireless Bridge today. The new house I am moving into provides wireless internet but I need to connect my Xbox 360 & PC using an Ethernet cable, this bridge will allow me to do so.

Got home, set it up, following the instructions, surprise surprise it didn’t work! I noticed that there was a free phone helpline, instead of spending ages trying to solve the problem I thought I would give them a call (after all, it was free!).

After a long automated telephone system I was transferred to an Indian Call Centre. After spending 10 minutes+ giving them all kinds of details (my name, phone number, childhood hero, foot size etc) I was able to explain my problem. I needn’t have bothered!

The person on the other end of the phone was clearly reading from set text and knew nothing about computers, let alone networking. After being told clearly I had a Wireless Access Point and Wireless Bridge I kept being asked what new Wireless Network Card I had and that I should install drivers for it!

I was getting frustrated, very frustrated. By the time I was told to hard reset my ADSL Router I decided to end the phone call. I was getting nowhere and had I followed the instructions given to me my PC setup would be in a bad state.

Within 5 minutes of ending the call I had solved the problem myself. Very pleased with myself and my new network. :o)

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