Posted by sean on April 19, 2020 at 11:33 am in Me Vs. The World with No Comments

When it comes to coronavirus, regardless of whether you are elderly or vulnerable, it is likely you will have heard that some supermarkets are providing additional online delivery slots for those considered ‘at risk’.

Well, they claim to be…

I have heard a lot about the great things supermarkets are promising for those in need. What I have not heard about is anyone who has benefited from these schemes.

As far as I am aware, Sainsbury’s and Waitrose are the two major supermarkets, claiming to be reaching out to the elderly and vulnerable, by creating additional delivery windows, exclusively for their use.

It is my understanding that these two supermarkets consult a government list, in order to determine if a customer is indeed at risk.

I registered myself for this list via a government website some weeks ago. My health conditions mean that I should have already been added – I wasn’t.

According to my GP, having previously suffered from respiratory failure does not put me at a greater risk of developing complications, should I contract COVID-19 – a virus know for causing severe breathing problems. He was in agreement with me, as to the absurdity of the list selection process.

Thankfully, my GP manually added me to the elusive list, effectively meaning that I should now be on there twice. Ha! Excuse the skepticism.

You would have thought that this would be enough for Johnny Sainsbury to realise that I was entitled to join Tiny Tim and Mr. Burns in the Poorly Persons club. Apparently not.

I haven’t seen anything on the websites of either supermarket, to suggest that this issue will be resolved any time soon.

In fact, Waitrose are advising those with similar concerns to me…

To allow us to cope with demand, we are kindly asking customers to wait for communication from us rather than trying to get in touch at this time.

Thanks for that.

Either the government are useless and not updating their ‘at risk’ list on a regular basis, or the supermarkets are useless and failing to check the list for new sickies. Let’s just say they’re both useless.

If I was the only one affected by this issue, I doubt that I would be bothering to blog about it. Sainsbury’s and Waitrose are not exactly the cheapest of places to buy your groceries, so we rarely shop with them anyway! Besides which, I can usually get a delivery slot for Tesco or Morrisons (albeit by staying up to midnight).


This isn’t really about me…

The reason for this blog post is because I haven’t learned of a single person to be offered one of these exclusive slots. Indeed, I’ve heard on the news and social media about many people far more vulnerable than me – with terminal illness or in their 90s and living alone – unable to organise a delivery. Worryingly, as these are the individuals who really need a priority slot.

I don’t know what else I can try to get the supermarkets to talk to me. Perhaps I need a password. Baa-ram-ew?


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