Posted by sean on August 26, 2011 at 11:52 pm in Geek Stuff, Me Vs. The World with No Comments


I have finally managed to persuade BT to send an engineer to my local exchange to try and fix the problems with my broadband connection – this after a lot of long and stressful conversations on the phone to a call centre somewhere in India.

Apparently there was disturbance on my telephone line. The bloke on the phone claimed to have removed this disturbance. Despite my telephone now apparently “undisturbed”, the download speed cannot go above 1mbps. Which is shit.

This all after waiting by my phone for a call back from BT. A call back which never materialised. Apparently when they agreed to call me at 8pm the night before, for some reason they decided to call at 12.14pm. How the hell that works, I don’t know.

Cue another telephone call to BT and yet another excuse. This one being a “tag” on my line. To me, “a tag on the line” means my telephone either has an Asbo and as a result has to wear a bracelet on its ankle, or I am unable to change broadband providers – neither issue would result in a rubbish connection.

When I asked the lady on the phone for a further explanation, I was more than a little shocked by her response. I quote, with no word of a lie, “It is difficult… I do not know how to explain in English”

Luckily, they have promised an engineer will come and fix the problem within the next 48 hours. As this is a start of a Bank Holiday weekend, I will be surprised if the problem is resolved by Tuesday. I think a complaint is in order. If nothing else, I should be able to get some money off my next bill in a form of compensation for emotional distress… and for being bullshitted to.

Disturbance on the line, my arse…

Leave a Reply

Your email address will not be published.

No trackbacks yet.

Posts with similar tags

No post with similar tags yet.

Posts in similar categories

  • About Me

    So you stumbled across my blog. No doubt after searching for something bizarre on Google. Before you hit that 'Back Button', why not stay and have a read for a few minutes?

    If you are after a website which gives advice on how to hack an iPhone X, download the latest Steven Seagal movie, or view nudy ladies, you've come to the wrong place and may now press 'Back'.

    However, if you would like a lifestyle blog, written by a 30-something chap, living in Bath (England), feast your eyes on this.

    You won't discover how to copy PlayStation 4 games. What you will find is a blog, covering life in the West Country, the highs and lows of supporting two unsuccessful football teams, while sharing a house with a wife and rabbit.

    All written by a man, somewhere on the sanity-scale between normal and eccentric.
  • Archives